Terms of Service

Last updated: 2025-06-01

Welcome to Gay Agenda Asia, an online store operated by Arkilon Ltd, a company registered in Scotland. These Terms of Service govern your use of our website and any purchases you make. By placing an order, you agree to these terms.

1. General

Gay Agenda Asia is a brand of Arkilon Ltd.
You must be at least 18 years old to place an order.
All orders are subject to availability and acceptance by us.
A contract is formed when we send you an order confirmation email.
We reserve the right to change or update these terms at any time. Changes will be posted on this page with an updated date.
Your use of our website and any purchases are also governed by our Privacy Policy.

2. Product Information

We aim to display product colors, sizes, and descriptions as accurately as possible, but slight variations may occur.
All products are subject to availability.
We reserve the right to discontinue products at any time.

3. Pricing & Currency

All prices are listed and billed in Japanese Yen (JPY).
Prices are inclusive of applicable taxes.
We reserve the right to correct pricing errors, even after an order has been placed.
Promotional offers, including free shipping, may be changed or withdrawn at any time.

4. Payments

Payments are processed securely via Stripe.
We do not store your payment details on our servers.
Payment must be received in full before we dispatch your order.

5. Shipping & Delivery

Orders are usually dispatched within 5 working days of payment confirmation.
Delivery times vary by destination and shipping method selected.
Free shipping offers are subject to change and may not apply to all regions or order values.
Risk of loss and title pass to you upon delivery to the shipping address.
We are not responsible for delays caused by customs, weather, or other circumstances beyond our control.

6. Returns, Cancellations & Consumer Rights

Consumer Cancellation Rights

If you are a consumer, you may have the right to cancel your order within 14 days of delivery under applicable consumer protection laws. Contact us to exercise these rights.

Our Returns Policy

We accept returns in the following cases: * The item is damaged upon arrival * The item is defective or not as described * The item is unopened and in its original condition (within 7 days of delivery)

We do not accept returns for: * Change of mind on size, color, or style (except where consumer laws require otherwise) * Items that have been opened, worn, or used (unless defective)

Return Process

To request a return, contact us at hello@gayagenda.asia within 7 days of delivery. We will provide return instructions. Customers are responsible for return shipping costs unless the item was defective or incorrectly shipped.

Note: These terms do not affect your statutory consumer rights, which may provide additional protections depending on your location.

7. Intellectual Property

All content on the website, including images, text, logos, and designs, is the property of Arkilon Ltd or its licensors and is protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute any content without our written permission.

8. Website Availability

We aim to keep our website available 24/7 but do not guarantee uninterrupted access.
We may suspend or restrict access for maintenance, updates, or other operational reasons.

9. Limitation of Liability

To the fullest extent permitted by law: * Our total liability for any claim arising from your use of our website or products shall not exceed the amount you paid for the relevant product. * We are not liable for indirect, incidental, consequential, or punitive damages. * This limitation does not apply to death, personal injury, fraud, or other liabilities that cannot be excluded by law.

Nothing in these terms excludes or limits our liability for: * Death or personal injury caused by our negligence * Fraud or fraudulent misrepresentation * Any other liability that cannot be excluded under applicable law

10. Force Majeure

We are not liable for delays or failures due to circumstances beyond our reasonable control, including but not limited to natural disasters, strikes, government actions, or pandemics.

11. Disputes

We encourage you to contact us first to resolve any disputes. If you are a consumer, you may also have the right to use alternative dispute resolution services or file complaints with relevant consumer protection authorities.

12. Governing Law & Jurisdiction

These terms are governed by the laws of Scotland.
However, if you are a consumer, nothing in these terms affects your statutory rights under the consumer protection laws of your country of residence.
For business customers, any disputes will be subject to the exclusive jurisdiction of Scottish courts.

13. Contact Information

For questions about these terms or any other matters:

Email: hello@gayagenda.asia
Legal Entity: Arkilon Ltd
Registered Address: 272 Bath Street, Glasgow, G2 4JR, Scotland
Website: https://arkilon.com